Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort (Adults Only), Cancun

The hotel offers very nicely sized rooms, akin to a 'director's suite,' with a lovely touch of strawberries provided. The service is awesome; the staff seemed to understand English very well and were super friendly and encouraging when engaging in organized activities. The location looks very pretty with great amenities like mini-golf, a basketball court, and a lazy river, although the food may not meet everyone's tastes. The dining options are somewhat limited, but the afternoon tea is a nice touch.

The hotel rooms were very unclean, but surprisingly very comfortable and chic, just like the pictures. They were beautiful, comfortable, and relaxing with 2 beds. The service was friendly, amazing, and exceptional, with staff who seemed to understand English very well. The location had a pretty look but was not convenient, with amenities like mini golf and a basketball court. Dining was very limited with only homemade desserts. Overall, the facilities were good for the price paid.

My stay at the hotel was a mix of ups and downs. The rooms were beautiful, comfortable, and relaxing just like the pictures, but unfortunately, they were dirty and had bugs crawling around the sink counter and tub. The service was exceptional and accommodating, except for the receptionist who wouldn't rectify any issues. The location was great with mini-golf, a basketball court, and a lazy river, but the food was not to my liking. Overall, a decent stay with some room for improvement.

My stay at the hotel was a mix of good and bad. The rooms looked nice at first but had a musty smell and bugs crawling around. The condensation made it feel damp, but the sinks were clean. The service was friendly but not very attentive. The location had great amenities like mini golf and a lazy river, but the food was lacking. Overall, the experience was a bit disappointing.